Refund policy
At Red Corner Labs, we stand behind the quality of our products.
We offer a 30-day return policy from the date your order is delivered.
Eligibility for Returns
To be eligible for a return:
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The product must be unopened and unused
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The safety seal must remain intact
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The item must be in its original packaging
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Proof of purchase is required
Due to the nature of dietary supplements, opened products cannot be returned for safety and quality control reasons.
How to Start a Return
To initiate a return, please contact us at:
If your return is approved, we will provide return instructions and the appropriate return address.
Items sent back without prior authorization will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery so we can resolve the issue promptly.
Non-Returnable Items
We do not accept returns for:
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Opened supplements
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Sale items
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Gift cards
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Promotional items
Exchanges
We do not offer direct exchanges. If you wish to replace an item, please initiate a return (if eligible) and place a new order.
European Union 14-Day Cooling Off Period
If your order is shipped to the European Union, you may cancel or return your order within 14 days of delivery, provided the product remains unopened and in its original condition.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved, refunds will be processed to your original payment method within 5–10 business days.
Processing times may vary depending on your financial institution.
If you have not received your refund after 15 business days, please contact:
support@redcornerlabs.com